To fulfil our mission, we are recruiting qualified professionals to fill the vacant position below in our Bible Guest House Research & Development Centre Ltd./GTE in the Ibadan center:
Job Title: Guest Service Agent
Location: Ibadan, Oyo
Employment Type: Full-time
- Manage all customers enquiries and needs efficiently, monitor and resolve all complaints and provide all required information such as room rate and directions and assist all in registration process
- Determine and ensure compliance to all key control policies by the guests.
- Coordinate and assist Housekeepers and Food & Beverages unit in all services to guests and maintain knowledge on all emergency procedures and manage room availability efficiently
- Evaluate everyday status of the guest house and coordinate with the various units such as Maintenance, Security, Laundry, and Food & Beverages to ensure optimal level of guest satisfaction
- Work with the Maintenance Unit to ensure the rooms and other facilities of the guest house perform optimally and all noticed faults are promptly resolved within the time limit.
- Ensure the hygienic condition of the guests’ rooms and promptly report of out of order rooms for quick action.
- Promptly address and report any noticed breach of the guest house values, standards and policies by any guest.
- Liaise with the Porter to always ensure proper check-in and check-out of guest.
- Minimum of OND, other relevant professional certificate will be an added advantage.
- Minimum of 2 years cognate experience.
- Must have strong social competences and must be amiable,
- Must have an excellent interpersonal relation and listening skill,
- Must have an excellent knowledge of BGHRDC’s values, policies standards
- Must possess an excellent presentation and persuasive skills.
- Must be assertive.
Application Closing Date
5th July, 2022.
Method of Application
Interested and qualified applicants should forward forward their neatly typed Application Letter, Curriculum Vitae, and photocopies of Credentials to: [email protected] using the Job Title as the subject of the mail.
Apply in writing to:
Bible Guest House Research & Development Centre GTE,
150, Ikorodu Road,
Onipanu, Lagos State.
Note: Only shortlisted candidates will be contacted.