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Spotify admits it made mistakes with your Wrapped 2024 – here’s what could change this year

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  • Spotify held its annual Open House event in Stockholm where it addressed user feedback for Wrapped 2024
  • The platform shared that the amount of negative user feedback it received was more than previous years, amounting to inaccurate streaming data on Spotify’s part
  • While we still have over 6 months until Wrapped 2025, Spotify shed light on its plans to improve this year’s music recap

If you’re a Spotify user like myself, then you’ll definitely remember the flop that was Spotify Wrapped 2024, which received the most negative feedback than any of the platform’s music recaps in previous years – and I stayed far from quiet.

Packed with inaccurate listening data paired with a lack of creativity in its graphics, Spotify Wrapped 2024 was an epic fail, and now, Spotify itself is admitting that it got it all wrong.

Last week Spotify hosted its annual Open House event in Stockholm, inviting journalists to ask questions about its platform growth plans. In between questions about AI features and Spotify HiFi, the platform was asked about how it plans to step up its game with its annual Wrapped music recap – and CPO Gustav Söderström took the reins.

Marc Mclaren's 2024 Spotify Wrapped

Last year, users reported inaccurate data from Spotify Wrapped which showed them artists they hadn’t streamed that year. (Image credit: Future)

“If you look at the numbers, it was the biggest Wrapped we’ve ever had” Söderström responded, adding “but there was more negative feedback than we’ve seen before”. This negative feedback from users was largely in response to Wrapped’s false listening data: users reported that Wrapped showed them artists they hadn’t streamed at all in 2024.

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