Weekly Newsletter
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Shoppers
AI wants to buy your next outfit, but shoppers say no thanks, even with the discounts
Two-thirds of shoppers won’t let AI check out their cart, even for better deals Most people fear that AI is helping retailers more...
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Frustrated shoppers abandon carts and insult bots while brands scramble to fix broken support systems
Forty-two percent of Brits are more likely to be openly rude to AI chatbots than to real humans Over half of UK shoppers...
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Amazon is massively expanding Prime delivery to more US shoppers – but it’ll be too late for Prime Day
Amazon is expanding Same-Day and Next-Day delivery to more rural US areas It will spend $4 billion to triple the size of its...
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AI personal shoppers hunt down bargain buys
Google advertising and commerce vice president Vidhya Srinivasan shows a new shopping feature that uses artificial intelligence to enable people to virtually try...
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Online shopping is now a bot fest — real users just lost the internet to AI-powered fake shoppers
Report warns sophisticated bots mimic human behavior so well outdated defenses don’t stand a chance Mobile apps are under siege, with a 160%...
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Research shows that majority of shoppers feels AI is more of an helpful assistant than a gimmick but still don’t trust it with purchases
Data privacy concerns limit AI’s role in ecommerce, survey finds AI-driven customer service still needs improvement AI in ecommerce must prioritize solving real...
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Amazon will now be sending shoppers straight to a brand’s website when it doesn’t stock their products
Some Amazon Shopping app users are being redirected to other sellers’ websites Some external sellers will still work with ‘Buy with Prime’ More...
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Huge Christmas data breach – 14 million shipping records leaked, putting shoppers at risk
A dataset containing 14 million details has been discovered Leaked information looks to belong to international shipping platform Hipshipper Victims are at risk...
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Holiday shoppers face rising risks as email fraud targets weak retailer security
Report claims 40% of retailers fail to meet email security standards DMARC adoption gaps leave shoppers exposed to phishing attacks Retailers’ weak protections...
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